Privacy Policy
At de77, your personal information is highly valued by us. We protect your privacy through SSL encryption and strict data protection practices.
Introduction & Scope
This Privacy Policy ("Policy") applies to every player using the de77 platform. By using de77's website or services, you agree to all the terms of this Policy. Please read it carefully — it explains important matters regarding the protection of your information.
de77 is committed to providing players in Bangladesh with the highest standard of service as a safe and reliable online gaming platform. We believe that protecting user privacy is a fundamental responsibility. Under this Policy, we clearly state what types of information are collected, how it is used, and how it is kept secure.
This Policy applies to all de77 services, including the mobile platform, live casino, slot games, sports betting, and other related services. This Policy may be updated over time — if changes are made, we will post a notice on the site.
Last Updated: This Privacy Policy is reviewed regularly and updated as needed. If any significant changes are made, you will be notified through the de77 site.
What Information We Collect
de77 only collects information that is necessary to provide our services. The purpose of data collection is always transparent and for your benefit. Details are explained below.
Identity Information
Information you provide during account registration or verification:
- Full name
- Date of birth (for age verification — for those aged 21 or above only)
- Email address
- Mobile number
- National ID card or passport details (where identity verification is required)
Financial & Transaction Information
Information required for processing deposits and withdrawals:
- bKash, Nagad, Rocket, Upay, or bank account details
- Transaction history and amounts
- Deposit and withdrawal records
Financial information is protected through SSL encryption and is never sold to any third party.
Gaming Activity Information
To improve your gaming experience and ensure responsible gaming:
- Play history and session duration
- Betting patterns and amounts
- Preferred game categories
- Win and loss records
Technical & Device Information
Information collected automatically to maintain service quality and security:
- IP address
- Browser type and version
- Device type and operating system
- Cookies and session data
- Site usage patterns and timing
Purpose of Information Use
de77 uses your information only for the purposes listed below. We never use your information unnecessarily or sell it to third parties.
Account Management & Verification
Your information is used to create, maintain, and secure your account. Age verification and identity confirmation is an important process at de77 that ensures the safety of every user.
Transaction Processing
Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer. All transactions are handled through encrypted connections.
Customer Support
de77's 24/7 live chat and email support team uses the necessary information to resolve your issues. Your account and transaction details may be verified during support interactions.
Ensuring Responsible Gaming
By reviewing gaming activity data, de77 helps players build healthy gaming habits. Limits or breaks may be recommended where needed.
Fraud Prevention & Security
Technical information is used to ensure account security, detect fraudulent activity, and maintain the overall security of the platform.
Service Improvement
By analyzing user experience, de77 continuously improves its platform and gaming services. Information may also be used to provide a personalized gaming experience.
Information Sharing with Third Parties
de77 does not sell, rent, or share your personal information without authorization. However, limited information sharing may be necessary in certain specific circumstances:
Payment Processors
Only the information required to complete transactions is shared with bKash, Nagad, Rocket, Upay, and bank transfer service providers. These third parties are governed by their own privacy policies.
Game Software Providers
Minimum necessary information may be shared with game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Microgaming, or others, solely to ensure gaming services are delivered.
Legal Obligations
Information may be provided in response to valid requests from legal authorities or court orders. In such cases, de77 always operates within the bounds of the law.
Technology & Security Partners
Operational information may be shared with trusted technology partners who assist with cybersecurity, fraud prevention, and platform maintenance. These partners are contractually bound to protect the confidentiality of information.
Cookies & Tracking Technologies
The de77 website uses cookies that improve your browsing experience and keep the platform functioning correctly.
Essential Cookies
These cookies are necessary for the core functions of the website. They are used to maintain login sessions, ensure security, and save your preferences. Disabling these cookies will disrupt site functionality.
Functional Cookies
These cookies are used to save your language preferences, device settings, and customizations. This ensures a consistent experience on each of your visits.
Analytical Cookies
de77 improves platform performance by reviewing usage across different parts of the site. This information is analyzed in aggregate and does not reveal any personal identity.
You can manage cookies in most modern browsers. However, disabling essential cookies may prevent de77's services from working properly.
Data Protection Measures
de77 takes the highest technical and organizational measures to protect your information. Our commitment as a safe and reliable platform is unwavering.
SSL Encryption
All data transmissions are protected by SSL/TLS encryption technology. Your login credentials and financial data are sent through fully encrypted channels.
Secure Servers
User information is stored on high-security servers. Firewalls and multi-layer security measures are in place to prevent unauthorized access.
Access Controls
Only authorized de77 staff have access to information on a need-to-know basis. All access is recorded and audited regularly.
Password Protection
User passwords are never stored in plain text. Passwords are kept secure using advanced hashing algorithms.
While de77 takes the highest security measures, no platform can guarantee complete security on the internet. You are therefore also responsible for using a strong password and keeping your login credentials confidential.
User Rights
As a de77 user, you have several important rights over your own information. You can contact us at any time to exercise these rights.
Right to Know
You have the right to know what information we hold about you. Upon request, de77 will provide a detailed summary of your personal information within a defined timeframe.
Right to Correction
You have the right to correct any information in your profile that is inaccurate or incomplete. Information can be updated through account settings or with the help of support.
Right to Deletion
In certain circumstances, you may request that your personal information be deleted. However, this right may be limited in cases of legal obligations, ongoing disputes, or active accounts.
Right to Object to Processing
You have the right to object to the processing of your information for specific purposes. You may withdraw consent for marketing or analytical data processing.
Right to Data Portability
You may request the information associated with your account in a structured, readable format. This service is available through the de77 support team.
How to Exercise Your Rights: To exercise any of the rights above, contact the de77 support team via live chat or email. We will respond to your request within a reasonable timeframe.
Data Retention Period
de77 does not retain your information indefinitely. A reasonable retention period is set for each type of information.
Account Information
Account information is retained for as long as your account is active. Even after account closure, information may be retained for a defined period to meet legal obligations and resolve disputes.
Transaction Information
Financial transaction records are retained in accordance with legal requirements. This information may be used for auditing, dispute resolution, and fraud prevention purposes.
Technical Logs
System logs and security-related information are retained for a comparatively shorter period and are automatically deleted after a defined timeframe.
Protection of Minors
de77 is a gaming platform for those aged 21 or above only. We do not knowingly collect information from any minor.
Age Verification Process
de77 verifies the age of each user at the time of account registration. Creating an account and using the platform is strictly prohibited for anyone under the age of 21.
Inadvertent Data Collection
If we become aware that information from a minor has been collected, that information will be deleted immediately and the associated account will be closed. If you have any information regarding this matter, please contact support.
Policy Changes and Updates
de77 may review and update this privacy policy from time to time. The policy may change due to the nature of the service, legal requirements, or technological developments.
Notice of Changes
For important changes, de77 will display a clear notice on the website. Continuing to use the platform after changes means you agree to the new policy.
Regular Review
de77 users are advised to review this privacy policy regularly. The latest version will always be available on the de77 website.
Have privacy questions?
de77's support team is always ready for any questions or concerns about this privacy policy. Contact us via our 24/7 live chat or email.
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Related Policies
Visit the pages below to learn more about your experience at de77 and get a full understanding of your rights.